Carrier E-mail

 

Overview

Your carrier can send automated notification emails to you and to your customers.
Emails from the carrier can include a custom message, and can be sent when:
 
  • The package has been shipped
  • There was a problem with the shipment
  • The package has been delivered
 
NOTE: To access this window, first open the OzLINK Settings screen.  In the Options menu, select Carrier E-mail.
 
Carrier E-mail
 
 
1

Shipper Information

1. Shipper Information
Enter information for your own company here.
 
  • Notification Email Address:
The address that will receive the email notifications.
 
  • Failure Email Address:
The address that will receive notifications if there is a problem with the normal notification email address above.
 
  • Company name:
Name of the company shipping the product.
 
  • Receive Notification on:
  • Ship - Check to get an email when a package has been shipped.
  • Exception - Check to get an email when there is a problem with a shipment.
  • Delivery - Check to get an email when a shipment has been delivered.
2

Recipient Information

2. Recipient Information
Enter information for the person receiving the package here.
 
  • Recipient Email Addresses
  • Notification emails can be sent to up to 3 different addresses for the recipient. 
  • These email addresses are gathered from QuickBooks automatically. 
  • Each address can be gathered from either the customer record (noted as 'customer->') or the transaction (noted as 'transaction->').  If your customers tend to use the same email addresses all the time, it is likely better to retrieve the email addresses from the customer record.  If your customers often need to customize the addresses receiving notification (for the sales rep involved, for instance) then it is likely better to retrieve the email addresses from the transactions so they are easier to edit when necessary.
  • If you retrieve an email address from the transaction, the field must be present on the transaction so OzLINK can read it.
  • You can choose from the standard email field in QuickBooks or from any custom fields that you have set up. 
  • Custom fields are required for any addresses beyond the first.  For more information, see: Set Up Additional Email Fields in QuickBooks
 
  • Receive Notification on:
  • Ship - Check to get an email when a package has been shipped.
  • Exception - Check to get an email when there is a problem with a shipment.
  • Delivery - Check to get an email when a shipment has been delivered.
3

Custom Message

3. Custom Message
Each carrier includes some basic information in each of their notification emails.  If you would like to add a custom message as well, enter it here.