Base order integration connects external eCommerce applications into your ERP, accounting, or carrier shipping software. The orders are pulled from one or more eCommerce applications, and inserted into ERP/accounting software. Additionally, you can apply business rules, automating the process such as order reviews, credit checks, etc. Additional options also include synchronizing items master details from your ERP to eCommerce, and updating your eCommerce applications with accurate inventory quantities.
Order screening automates the review of orders by comparing order attributes against approval criteria as well as evaluating the order against customer information within your ERP/accounting system. Orders are marked for approval based on any specific business rules. Examples include orders of certain value requiring approval, and orders whose bill-to and ship-to addresses are in different states. In a wholesale & manufacturing environment, orders can be flagged based on the customer’s credit limit.
Order routing provides optimization for customers with multiple locations and a need to determine the best warehouse from which to fulfill an order. OzLINK looks up the shipping options, assesses time-in-transit and validates the inventory availability across locations to determine the best origin to ship from. For example, for a retailer with a warehouse on each coast, it would be less expensive to ship California orders from the west coast location.
The PayPal quoting module allows sales people to leverage their native ERP sales order capability to provide online quotes to your customers. The sales person creates a sales order in their ERP/accounting system, and marks it as “pending customer approval”. OzLINK reads these pending sales orders and updates PayPal, resulting in an invoice being sent to the customer. Once the customer approves and pays the invoice, OzLINK automatically releases the pending sales order from approval for fulfillment.
Batch address validation periodically scans pending orders screening addresses against carrier APIs. The results are written back to the ERP/eCommerce system identifying which orders have valid addresses versus which ones are ambiguous. The customer can then run a report in their ERP/eCommerce application and correct the orders with ambiguous addresses.
PO receiving streamlines the receiving, labeling, and put away process. OzLINK validates the quantity received against the purchase order, and can optionally print bar code labels. Receiving can be done in multiple units of measure, handling individual units, cases, etc. PO Receiving can be deployed as a PC application or be included on a mobile RF computer.
Wireless picking optimizes the fulfillment process. OzLINK validates the items, quantity, bins to increase picking accuracy. Additionally, lot numbers and serial numbers can be captured. OzLINK also creates an optimized walking path to ensure the maximum efficiency of the warehouse staff. OzLINK supports multiple picking processes including single order picking, multi-order picking, and paperless tote-based picking. Wireless picking can be done from a rugged mobile computer or a smartphone such as an iPhone or Android device.
Combo pack slips are a single document with both a pack slip and shipping label. Typically, these are used in batch processes to streamline the picking process, enabling the warehouse employee to apply the shipping label as part of the pick. The most common format is a single pack slip printed on an 8.5x11 sheet with a peel off label. The packing slips can also be sorted by item or warehouse location to streamline the walking path of the picker. A second format is to print the pack slip on a label printer with any associated shipping labels printed as “trailing” labels. Additional documents that can be included on the combo document include a gift message, and/or a return label.
Branded pack slips can be generated to service different business units within a company or may be required when drop shipping on behalf of a customer. OzLINK can be set up to automatically generate the correct pack slip based on customer, sales channel, or business unit.
Cycle counting simplifies the task of counting items in the warehouse by being able to leverage a mobile computer and bar code scanning to validate physical inventory. OzLINK cycle counting operates on set of items and locations which need to be counted, creates a variance report with the host, and has the option to update the host with the new counts.
Master pick slips capture all the items required for picking across a group of orders. OzLINK prints the master pick slip, grouping common items across orders with a total required for the set of orders. Subsequently, individual pack slips for each order are also printed. Additional options are sorting items by warehouse location, grouping items by type such as single line orders, multi-line orders, carrier pick-up, etc.
Branded e-mail provides a real time shipping notification to customers, confirming their order, and provides tracking information. The branded e-mail can be set up to also include company logos, promotional QR codes, coupons on future orders, returns instructions, etc.
ASN (Advanced Ship Notification) Automation captures shipping and box level details that are required in an ASN or EDI 856. OzLINK provides an advanced packing module that validates the line items on an order, and captures which items and quantities go into each box. Once the shipment is completed, OzLINK processes the shipment, capturing the tracking numbers for the ASN. Finally, if UCC 128 compliant labels are required they are printed with the shipping labels.
Time-in-transit optimization selects the best carrier service level based on when the shipment needs to be delivered, and the available carrier options. For example, for shipment that is designated to be shipped 2nd Day Air, it may be possible to downgrade the shipment to ground. At shipment time, OzLINK compares the specific service, and performs a time-in-transit lookup to evaluate better options. A second used case is for shipments that need to be expedited in order to avoid late fees, penalties, or other costs. In this scenario, OzLINK would upgrade the service to ensure the specified required delivery date is met.
The OzLINK Weather-Based routing module performs a real time look-up of the shipment's destination temperature to provide input to automated selection of carrier services and packaging. It is typically used when shipping perishable goods such as food, plants, or animals. For example, if a shipper sells meats and they are shipping on a Thursday, OzLINK would automatically look-up the destination temperature for the weekend. During the winter, it will not be an issue to ship, whereas during the hotter summer months, OzLINK would be configured with rules to either expedite the shipment for a Friday delivery, or increase the packing to ensure there is no spoilage.
The OzLINK VICS BOL (Bill of Lading) module automates the production and printing of a bill of lading for your freight/LTL shipments. OzLINK retrieves the order information and freight related details from your ERP/accounting system to automatically populate the industry standard VICS BOL. At ship time, OzLINK will also prompts for a carrier PRO number, which is written back in real time to the order in the ERP/accounting application.